We bought what we thought was our dream home from Ashley Homes in ***** ***** over 2 yrs ago. There are several things that we feel are very important when you are conducting business and you are trying to satisfy the customer. Ashley Homes, brings a wealth of experience, expertise and dedication to our craft as evidenced by many successful years in Jacksonville’s home building industry. The Registered Agent on file for this company is Holbrook H. Leon III and is located at One Independent Drive, Suite 2301, Jacksonville… Which we agreed to even though the builders colors, if chosen already was included in the price of the home (paint and labor). BBB accredited since 6/29/2020. Ashley Homes exceeded the other builders in many ways. Free shipping on many items! With a minimal binder (comparatively to house price) Chuck will start building your house, even before you have a contract on the one you are selling, it is non-refundable but considering he could have a pricey asset on his hands if you were to walk away from the purchase I find it more than reasonable. Contact Ashley Homes 904-813-2338 The quality of an Ashley Home far exceeds any other builder we have seen currently building in the Jacksonville area. Don’t want a wall there, or don’t like the design of something? We have had a roof leak which damaged an interior wall, a broken and replaced tankless water heater, AC issues, microwave and dishwasher issues. We have no idea When our punch list from closing will ever get resolved. We wouldn’t be homeowners without your guidance! July 31st will be two years that I have been in my home and our relationship is still active. They are building few houses in Oaklaef , Oakridge landing near Durbin crossing and 2 or 3 Any body building with Ashley Homes- Custom builder (Jacksonville: lawyer, new house) - Florida (FL) - City-Data … Chuck is shady. We have had issues from incorrect items ordered and put in place such as but not limited to: paint, shower tiles, grout color (we have 4 different colors on one shower wall), shower doors, oven and landscaping. Get directions, reviews and information for Ashley Homes … Menu & Reservations Make Reservations . Many “repairs” have led to missed time from work, messes that they don’t clean up after and damage to personal items. The quality of an Ashley Home far exceeds any other builder we have seen currently building in the Jacksonville area. I looked around and from that moment I knew this was the house for us. Many plants have died as the roots cannot hold. We found out that the builder skimped on thickness of stucco application. ... based on 73 online reviews. Read more. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. I say Thought because it has been a nightmare. We did submit this list to the warranty company. BBB Business Profiles generally cover a three-year reporting period. Reviews (904) 861-6110 Website. We trusted her experience and knowledge and she guided us in the right direction. We left the neighborhood that day thinking that we still needed to wait awhile before building a home, but had a gut feeling about Ashley Homes that made us turn around and go back. Department of Business and Professional Regulation. Between the sale of my home in VA and a full graduate studies load it was difficult to focus on the details of building a new home. If we needed something to be checked on, Troy would send an email immediately. The builder and owner Chuck was the sweetest! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If I ever decide to build again in the future, even on my own land my FIRST phone call will be to see if Chuck is still building houses with Ashley Homes. She asked us if we were interested in purchasing a home, we replied “yes”. I have and will recommend Ashley Homes Jax to everyone I know who may be moving to the area or deciding to homestead in Jacksonville, FL. Name and address for Ashley Tower on 311 W Ashley St, Jacksonville, FL 32202 provided by ALN Apartment Data. View where they build in master planned developments or individual communities. I love the sales team and I think they tried but there were miscommunications and some things we paid for and ordered we did not get. My wife and I are a unique couple and we want things done right and the way we want them. It’s like we live above an underground river. Osprey Landing by Ashley Homes, located on Jacksonville’s Northside, is minutes from I-295 West Beltway and I-95. Jacksonville, FL - Home Builder. ... Jacksonville FL 32218. The community's homes were mostly developed around 1999, but newer construction homes were built as recently as 2005. BBB Business Profiles are subject to change at any time. Menu & Reservations Make Reservations . She told me to go catch up to the wife and she would meet us on the other side. Whenever we buy our next house … This community is close to the River City Marketplace Shopping Center, Downtown Jacksonville, Jacksonville … We have been in our new home just over a month now and have received many compliments from family and friends on the style, functionality and quality of it. 2 were here. Fortunately, I stumbled upon Ashley Homes Jax. Honestly we had no issues, and the credit goes to you and your team. My husband and I are first time homeowners and you have catered to our every need. You have a ton of leeway to adjust the plan that fits your needs! Ricky was valuable and an asset, his attention to detail during the build gave me and my wife a for sure sense of comfort. Now about 6 minutes had passed by when I walked in the front door my wife was still in the foyer looking back at me with this huge beautiful smile shaking her head. Ashley Homes, LLC is a Florida Domestic Limited-Liability Company filed on November 6, 2012. Our lot floods in many places including the sidewalk and water sits on mailbox pad. See past project info for Ashley Homes including photos, cost and more. BBB is here to help. The owner and builder of Ashley Homes, Chuck Hiers, brings a wealth of experience, expertise and dedication to his craft as evidenced by many successful years in Jacksonville’s home building industry.. The company's filing status is listed as Active and its File Number is L12000140886. We had to make several change orders and every time we changed something we had to take it to Nancy and she would just smile and say “ok we will make it happen”. The entire process was hands-on and customized to us. Our saleslady, Nancy DeMaggio, is the best hands down!! In general, homes in Ashley … When those dead shrubs and plants are pulled up, there is a foot of water underneath. We were stopped by Sandy as we entered the office. # CRC1330797. As a matter of policy, BBB does not endorse any product, service or business. Our walls are cracking inside and out and we are suing for replacement of stucco. Help. We also paid double for our choice of floor tile and it has cracked (33 tiles) twice since they laid it. View and compare all the Ashley Homes communities in Jacksonville-St. Augustine FL you will find them here with pricing and inventory updated daily. We have been told not to tell Chuck because our choice of paint made him mad (we used their paint company and their recommended paint brand but our custom colors). Help. We are still arguing for reimbursement. Nancy made this whole process very easy and stress free. As we toured the house we fell more in love with it. He listened to our concerns and wants and made everything happen according to plan. She began to smile as I told her what my wife and I wanted in our home. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This is how our journey began with Ashley Homes. I moved to Jacksonville almost two years ago and it was a stressful time for me to say the least. The best way we know to describe the Ashley Homes product is to say that it is a “Traditional home with modern features and technology.” Thank you for all you did to build our dream home! Chuck, thank you and keep doing what you are doing. He will do everything in his power to make sure his contractors do the job on time and do the job right. She quickly told us that we needed to go through the front door. Many times we are told someone will be over at a particular time and day to look/repair issues and there are no shows. We are mostly ignored and mostly not listened to. Do not buy from this builder. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Our lot was not graded correctly and trees were also removed after we bought the lot, without our permission. BBB Business Profiles may not be reproduced for sales or promotional purposes. Find great JACKSONVILLE, FL real estate professionals on Zillow like Ashley Graves of FLORIDA HOMES REALTY & MORTGAGE. I'm still enjoying my home and the quality of my home … Sandy began obtaining some of my information (name, phone number, what kind of house we were looking for etc.). Ashley Homes lists their communities on NewHomeSource. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business5303 Wesconnett Blvd, Jacksonville, FL 32210-7832Email this Business, Need to file a complaint? We tried to be as hands on during the build to catch any mistakes we saw before or during the making in order to fix beforehand but we lived in Jacksonville, worked full time and we were going through a remodel and sell of our old home. She stayed on top of our every need. She’s always reachable and for me that means I’m important and not just a number. Legal. They just don’t care about their customers. Sandy came from the back and gave us more information about the house and incentives. Communication is key for me and we used every single avenue, email, text, phone calls–whatever it took. I do not want a sewer line in my backyard but I have no choice. The first day we went to Arbor Mill we were greeted by Troy whom has been very helpful during this process every step of the way. The next day we were out at Arbor Mill and we met Nancy and things changed “even more for the better”. Ashley … How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. That is simply AWESOME. Ashley Homes is thorough, detailed and always available to talk and explain each stage of the process. Course, its not Haggerty's or a higher end furniture store. We have seen him yell at his workers and uses intimidation to persuade clients to leave complaints alone. We paid to have our home professionally inspected months after purchasing home in order to have a professional point out all the areas that were not done correctly. She knew what she was doing! Claim This … Store has many items to choose from. BBB reports on known marketplace practices. Ashley Homes is a locally owned, custom home builder with presence in St Johns and Clay County. He has been involved with the construction of over 15,000 homes … Bonus for the Military: If you are military, you can get a discount. The site plan with the layout of the home has been approved by the City of Jacksonville … Nancy DeMaggio was fabulous! Chuck and Nancy made sure I was aware of and involved in every step of the building process. Sandy took the time to meet with us twice in the same day – once after we saw the 2264 model that we fell in love with and then again after we visited each of the other builders. Get directions, reviews and information for Ashley Park Apartment Homes in Jacksonville, FL. Communication was certainly the key as 90% was done through phone calls and electronic transmission. Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. It was a great learning experience the accounting manager was the best and the team I work with was awesome. Now granted we both were still in the foyer, and we had not even seen the rest of the house but my sixth sense assured me that this was it and my wife knew it. 2 were here. The entire process was hands-on and customized to us. Sandy stayed late for us to talk about Ashley Homes and how we could customize our dream home. Ashley was great from the beginning to the end of the process. The 8 bedroom condo at 519 N Newnan St, Jacksonville, FL 32202 is comparable … These nice looking homes are not worth the money or the stress and are not good quality. Custom homes in the greater Jacksonville, FL area. assignment $95k median project cost. They were very flexible and worked feverishly to ensure my family’s needs were met. BBB remains operational and focused on serving our business community. Ashley Homes is a custom builder based of Jacksonville. Ashley Homes LLC in Jacksonville, FL | Photos | Reviews | Based in Jacksonville, ranks in the top 99% of licensed contractors in Florida. See BBB rating, reviews, complaints, request a quote & more. My wife and I would like to extend our deepest and most gracious thank you for your team at Ashley Homes. Overall though it was a great experience working with him. And is horrible to his employees. Often we would have something go in without our knowledge and would not catch it until finished. Essentially we paid double and the paint job still looks crappy. On a rainy day around 4:00 pm we walked into your model in St. Johns County. Write a review. This includes electrical outlets not to code, insulation not adequate, areas on roof needing repairs etc... very little of that list has been repaired or even looked at. All within weeks and months following build. 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