| Read 59,741-59,760 Reviews out of 65,152 Please click here for further information. LOGIN. Not exactly true. Do you agree with Parcel2Go’s 4-star rating? Book online today. Cannot get a response from Parcel2Go - online refund and cancel function does not work; so-called Live Chat just cuts you off after a long wait in queue. Website must have a lawful basis to process The User's personal data, and this policy explains what Company's lawful basis is in respect of each purpose for which www.parcel2go.com keep and use information about The User of company services Generally, Parcel2Go are allowed to process The Customer's personal data where it is necessary in connection with a contract between Website (such as a contract to supply Company's products or services), where it is necessary in order for www.parcel2go.com to comply with Parcel2Go's' legal obligations, or where The Company have a legitimate interest to do so (but The Company will always consider whether The User's right to privacy overrides Parcel2Go's' interest). We deliver both. Average salaries for Parcel2Go com Live Chat Operator: [salary]. Click here for more info.. We are experiencing unprecedented volumes of business and contact at the moment. Reply. With ParcelHero you can access the world’s best couriers, book a collection from your door and save up to 72% against the Post Office. Parcel2Go offers parcel delivery comparison services. You must contact via live chat on their facebook page only. We stopped using them due to the long delays, missed deliveries and refusal to refund when they get it wrong. For example, they will advertise a next day service but the terms state 2-3 days for delivery. Parcel2Go Overview. If your parcel details are incorrect or you want to make any sudden changes then the only thing that you need to do is log in to your Parcel2Go account and visits their live chat section. | Read 57,741-57,760 Reviews out of 64,092 | Read 59,201-59,220 Reviews out of 64,687 We have lots of emails and live chat transcript To support our statement Your simply being pendantic. The main problem with this site and similar is that they promise more than they deliver in many cases. | Read 59,701-59,720 Reviews out of 65,148 This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Reply. Any company that is difficult to contact when there are issues will never get my vote, I agree to a point,There are going to be issues with all shipping companies,Its the nature of the job and pressure these days that goes with it, Available payment options are Visa, MasterCard, American Express, and Discover. Which was hard due to me still isolating friend took. Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. Useful. We don’t ask our customers to choose between cost and quality. We’ve sent about 2000 international (and some domestic) parcels via Parcel2Go and only ever had 2 go missing - courier’s fault, not theirs, and we were reimbursed. All very easy & will carry on using Parcel 2 Go. Yesterday I’ve contacted MYHERMES to enquire, but they told me to contact PARCEL2GO. | Read 59,681-59,700 Reviews out of 64,962 No point blaming it on the middle man. Accessing live chat … Parcel2Go com salary trends based on salaries posted anonymously by Parcel2Go com employees. Many sellers dont like collect + but i have sent 1000s of parcels with them and had maybe a handful of issues and some of those have been the fault of the drop of stores putting parcels to one side when busy and forgetting to put them in the sacks causing late deliveries. Wednesday emailed to say we had to take to post office. For the avoidance of doubt, this means that if these items are carried, they are carried without compensation cover for damage or loss, regardless of whether compensation cover is taken out. There’s live chat on the site. YOU CAN ONLY LIVE CHAT WITH THEM ON FACEBOOK IF YOU GO TO THERE PAGE SOMETIMES NOT VERY HELPFUL THEY JUST TELL YOU TO MAKE A CLAIM IF YOUR PARCEL GETS LOST OR SOMETHING, Edited by: didi1212 on Jan 6, 2017 12:50 PM. “ Parcel was not collected on two occasions! 25 days have passed they are unable get a bill from fedex for the charges. i shall make a cup of tea and try Live chat if I … Unfortunately, I did not find their contact number/email on their website. The company was founded in 2002. The main problem with this site and similar is that they … A live chat with Maria R sorted out a refund on a late delivery of parcel very promptly and efficiently. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Contact information for Parcel2Go Customer Services with its free or geographic phone number. Compare prices from the world’s best couriers, and save up to 60%. “When Bold360 was implemented, we saw – and continue to see – greater efficiency and productivity for our team. This Facebook Page is only visible to people who meet a minimum age. My parcel contained 2 pairs of expensive trousers being returned for another size. Cheap, Reasonable price and service, Reasonable price, Local collection point, Ease of booking, Cons: Order status can be tracked in personal profile on the company website. Parcel2Go makes finding the right parcel service for you really easy. Contact us for more information about the services that we offer at Parcelforce Worldwide, including parcel delivery, courier services and much more. No they are useless and related companies. Basically, ordered for a parcel to be picked up by HDNL today through Parcel2Go, however it didn't get collected. “When Bold360 … Parcel2go (UK) Customer Services on Twitter @StephenJJ9 Hi guys, if you can DM me the order I can take a look for you in more detail, thanks. The Bold360 solution provides a greater ease of use and navigation for customer service team members. Live chat … Parcel2Go makes finding the right parcel service for you really easy. When this happens with us I use there Facebook page to talk to them but to be honest there not that helpful. Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. City: BOLTON Details of how to contact The Company if The Client of Parcel2Go have any questions about privacy or data protection can be found in the Contact Details section, below. Check out what 65,148 people have written so far, and share your own experience. Emailed live chat reassured me would be collected and switch to another courier they never came. After 2 weeks passed since my last contact and the promise of return of my parcel (as recorded on chat logs), during one live chat where I queried what was happening, this time I was told that my parcel is now lost in transit. There’s live chat on the site. An easy to use app with a nice modern touch Using this app has been a good experience, from the sleek design which doesn’t look out of date compared to many other apps out there these days, it’s simple and easy to use and I had no errors or bugs while using the app. I wasn’t disappointed I wasn’t disappointed. | Read 59,741-59,760 Reviews out of 65,152 | Read 59,221-59,240 Reviews out of 64,653 I’ve decided to use MYHERMES directly, until this issue is solved. Impossible to contact anyone other than an algorithm, Hard to contact, No way to contact, Very bad customer care and very difficult to get help, No contact. The registered office address of Parcel2Go.com Limited is The Cube, Coe Street, Bolton BL3 6BU, United Kingdom. Contact Parcel2Go and get REST API docs. “ Parcel was not collected on two occasions! As for insurance, they exclude almost everything but happily take your extra payments for insurance that will not pay out. Why not try searching for your enquiry in one of our popular topics: Pricing and Pre-Booking Parcel Area Enquiry My Documents Collection Enquiry Delivery Enquiry General … Rights Reserved, You Are About to Contact PissedConsumer.com, https://www.parcel2go.com/content/returns, https://www.parcel2go.com/parcel-delivery-asia, https://www.parcel2go.com/content/about-terms.aspx, https://www.parcel2go.com/content/privacy-policy.aspx. … You'll find everything you need at our Customer Help Centre, designed to help you get information quickly and easily to get on with your sending. The Bold360 solution provides a greater ease of use and navigation for customer service team members. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. This privacy policy will inform The User of company services as to how www.parcel2go.com look after The Customer's personal data when The User visit Company's website (regardless of where The Customer visit it from) and tell The Client of Parcel2Go about The Client's privacy rights and how the law protects The Client In this privacy policy, www.parcel2go.com explain how Parcel2Go collect and use The Client's personal information. 1 year ago my point being parcel2go take the … Contact Parcel2Go and get REST API docs. Do you agree with Parcel2Go’s 4-star rating? Organization: PARCEL2GO.COM LIMITED If a parcel gets stuck/lost at a depot, how exactly is that Parcel2Go’s fault? My parcel contained 2 pairs of expensive trousers being returned for another size. Enter tracking number to track Parcel2Go shipments and get delivery status online. This number can also be found on your confirmation email. Parcel2go.com Limited respects The Customer's privacy and is committed to protecting The User's personal data. Reply. No phone number. no phone access or customer service … They don’t respond and follow through with emails. Lizi - 11 hours ago @OnlyoneRuscoe Hi Russ, I'm sorry to … A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Our Year Distinguished Member. Parcel2Go is ranked 139 out of 1045 in Transportation and Logistics category. No phone number. Check out what 64,092 people have written so far, and share your own experience. Registrant Contact Information: Check out what 64,071 people have written so far, and share your own experience. We offer both UK next day delivery and worldwide parcel services from the world’s best couriers including DHL, UPS & DPD at savings of up to 70% and use smart technology to make sending parcels easy. Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. With ParcelHero you can access the world’s best couriers, book a collection from your door and save up to 72% against the Post Office. Share. Contacted Parcel 2 Go having paid for guaranteed delivery & after that delivery was delayed. Check out what 64,687 people have written so far, and share your own experience. FeaturedCustomers has 983,215+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions. You can contact the customer service representative of Parcel2Go calling Parcel2Go's helpline phone numbers. Do you have something to say about Parcel2Go? GB. The company makes refund within 28 calendar days of the date the order is placed. As assistance, is quite scarce, in my opinion. Accessing live chat was also easy within the app, with the process working just as well as on the Parcel2Go website. Check out what 65,152 people have written so far, and share your own experience. | Read 59,721-59,740 Reviews out of 65,148 useless company, avoid at all costs. Do you agree with Parcel2Go’s 4-star rating? They don’t want their customers to wait for too long via emails and … Parcel2Go reserve the right to deal with any Prohibited Items at Company's sole discretion without being liable in any way to The Client of Parcel2Go or the recipient of the Consignment containing the Prohibited Item(s). Phone number : 01204544951 They have a 24*7 live chat portal to assist you. The problem is people want delivery so cheap these days that couriers are undercutting and undercutting, much to the point where now there are not that many good ones out there ,personally I find DPD to be … much better service, email updates all through out the delivery process to boot. Back It’s exactly the same as going direct to the courier, except usually cheaper. If you are unsure of your order number then please go to the "My Account area", sign in (or register with us if you haven't already) and then click on the “My Orders” tab to find your UPS number. Do you agree with Parcel2Go’s 4-star rating? Do you agree with Parcel2Go’s 4-star rating? Requested refund and also manager to call re explanation. jim . Its headquarters is based in Bolton, UK. You've already flagged this Michael Thompson 5 reviews. best to go direct with courier. I always use UPS and drop it off at a newsagents near me. Can be a pain to find though. Total garbage in my opinion, no Email address just a useless live chat with automated non descript answers. Can be a pain to find though. That’s why we’re the UK’s favourite courier. Find other for sale and sold homes on TalkToTucker.com. Track your shipment from door to door. Some deliveries and may be affected by the Coronavirus outbreak. Enter tracking number to track Parcel2Go shipments and get delivery status online. You must contact via live chat on their facebook page only. only channel is live chat. Need a hand? Contact information for Parcel2Go Head Office with its free or geographic phone number. Because of the month long delay, they couldn't be traced.They were protected at extra cost, but they put obstacles in your way to obstruct you all the way. Check out what 64,962 people have written so far, and share your own experience. Check out what 65,148 people have written so far, and share your own experience. Courier networks have been experiencing severe delays to Europe. Parcel2Go Live chat is a feature available 24 hours a day and 7 days a week in the website to stay connected with its customers. Check out what 64,962 people have written so far, and share your own experience. useless service. Check out what 64,092 people have written so far, and share your own experience. You can also visit there help center to place queries regarding any concern. Customers can also use PayPal service. An estimate is provided free of charge. Five separate Live Chat sessions and hours of my time have been wasted trying to get Parcel2Go staff to use basic common sense. £50 free cover. takes 5 days to get a query resolved. Do you agree with Parcel2Go’s 4-star rating? Address: COE HOUSE COE STREET Postal Code: BL3 6BU Cheers...I've managed to email them thanks to Consumer groups info and have had confirmation of receipt! Parcel2Go insurance is also a con: I've asked four times for a refund of the postage costs (little compensation against a £760 loss) under their guaranteed delivery insurance and have been repeatedly palmed off. State / Province: Lancashire Phone: +44.8713308066. Do you agree with Parcel2Go’s 4-star rating? Check out what 65,152 people have written so far, and share your own experience. Seen there’s (and most other courier’s) excluded items? It may cost me a bit more, but in case of problems, they have always been helpful. Which was hard due to me still isolating friend took. Share. The registered office address of Parcel2Go.com Limited is The Cube, Coe Street, Bolton BL3 6BU, United Kingdom. Live Help Talk to an operator. You can forward your … contacted customer service who offered to change courier, they then disconnected the live chat, next agent refused to offer change of courier, two days wasted and over an hour wasted on their "live help". Pissed Consumer © 2021 All | Read 59,681-59,700 Reviews out of 64,962 B. Bl4ckGryph0n Member. I had to wait 5 minutes for a chat but then got a very communicative operator Sohail who offered me Pre Paid refund or refund to my bank card & then dealt with this all quite efficiently. Useful. That was exactly our experience as well when we used them a while ago. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. I challenged them but they kept on giving me scripted excuses, apologies but no concrete response. [New Courier] FeXprimiR Standard and Same Day Delivery... [HOLIDAY NOTICE] It’s National Day 2020. Parcel2G has a dedicated contact center to help you with your queries and worries. Sergeant David HackParcel2go Live Chat Featured Stock Photo Collections A large collection of high-resolution photos that has become one of the best sources for stock images. Check out what 64,653 people have written so far, and share your own experience. Live chat advised refund arranged and would get manager to call. An easy to use app with a nice modern touch Using this app has been a good experience, from the sleek design which doesn’t look out of date compared to many other apps out there these days, it’s simple and easy to use and I had no errors or bugs while using the app. Do you agree with Parcel2Go’s 4-star rating? contacted customer service who offered to change courier, they then disconnected the live chat, next agent refused to offer change of courier, two days wasted and over an hour wasted on their "live … Parcel2Go ships their parcels worldwide to more than 200 countries. | Read 56,321-56,340 Reviews out of 64,071 It cooperates with TNT, FedEx, and Parcelforce. ParcelHero ® delivers a fast, reliable and cheap parcel delivery service to over 220 countries. All very easy & will carry on using Parcel 2 … May 11, 2012 #22 i will never use this company again 3 times this week they have fail to pick up a parcel !! Country: GB Complete B.S reply from Parcel2Go regarding “damaged” parcel. Can be a pain to find though. You've already flagged this Customer Daniel Tudgay 39 reviews. I had to wait 5 minutes for a chat but then got a very communicative operator Sohail who offered me Pre Paid refund or refund to my bank card & then dealt with this all quite efficiently. Emailed live chat reassured me would be collected and switch to another courier they never came. That’s why we’re the UK’s favourite courier. We would like to show you a description here but the site won’t allow us. Companies are selected automatically by the algorithm. Requested refund and also manager to call re explanation. Item will soon get destroyed. Always quick to sort out issues, in the rare event that there are any. The communication channel is absolutely appalling you cannot speak direct to the courier. The Bold360 solution provides a greater ease of use and navigation for customer service team members. Communication is better now with the live chat. Please read these Terms and Conditions very carefully and particularly clauses 3.2, 6, 9, and 12 which set out the extent of Company's liability under these Terms and Conditions and provide for an indemnity by The Customer in certain circumstances. No compensation or refund. cut corners , employee people who lacking understanding - basically like speaking to amazon seller support, Powered by Discourse, best viewed with JavaScript enabled. Parcel was easy to track. Pros: What can we help you with. According to the tracking, it’s still at the hub, probably lost. Please note that certain items are Prohibited Items and cannot be sent by any of Company's Services. No phone number. Click here to process your return shipmenthere to process your return shipment How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. | Read 56,581-56,600 Reviews out of 64,092 Excellent live chat assistance from Joao L as I needed many labels to be reissued done in no time with zero fuss and an extremely polite attitude. Please bear with us and allow a few extra days for delivery before contacting. You must contact via live chat on their facebook page only. CR E 1050 S - Parcel 2 Lafayette, IN 47909 sold on 10/07/2020. Name: Eamonn Faulkner Thank you. @bridget-jones-diary wrote:. Useful. Do you agree with Parcel2Go’s 4-star rating? I’ve chatted with help on line, and a girl (Katerina) has asked for details of the parcel lost. A company should have a contact number, one that is manned during working hours and with real help at the other end not just trying to pass blame to customers,third parties ect. Do you agree with Parcel2Go’s 4-star rating? For example, they will advertise a next day service but the terms state 2-3 days for delivery. Total garbage in my opinion, no Email address just a useless live chat with automated non descript answers. On 29.12 I have sent a parcel to a UK customer, by MyHermes through PARCEL2GO. Thank you all for your feedback. 345 reviews for Parcel2Go.com, 1.1 stars: 'I've chose a TNT service, item arrived at destination with a 200 pound bill from FEDEX w/o showing any reasons what the charges were for. Do you agree with Parcel2Go’s 4-star rating? Please read these Terms and Conditions very carefully and particularly clauses 3.2, 6, 9, and … Customer service live chat only copy pastes their TOS. She said she will contact MyHermes and let me know by email. The algorithm is subject to change in future. Contacted Parcel 2 Go having paid for guaranteed delivery & after that delivery was delayed. This should be ilegal. There are online volume calculator and postcode/address finder parcel delivery tools. Do you know how to contact PARCEL2GO? Please log in to see if it's visible to you. films ive seen at the cinema this year The ALA will never prevail. So I went on live chat to query it and I was chatting to David84, Wuyanxu and Mokey at the time and I was pointing out that the person I got first (Catherine) was either copying or pasting text or she was a very fast typer, or a bot. There’s live chat on the site. A key feature is the reporting options. Nicola. The main problem with this site and similar is that they promise more than they deliver in many cases. Contact us for more information about the services that we offer at Parcelforce Worldwide, including parcel delivery, courier services and much more. Parcel2Go was first mentioned on PissedConsumer on Oct 04, 2012 and since then this brand received 380 reviews.. Parcel2Go ranks 138 of 1011 in Transportation and … try this number used it once before, not sure if its still works - 0871 3308066. was not cheap to call. What happened? Excludes just about everything except house bricks. Download Courier Manifest As Proof Of Collection “When Bold360 … But if you stick with a courier you’ve actually heard of, you shouldn’t have any problems. Share. Parcel2Go offers promotional discount codes for different destinations. Wednesday emailed to say we had to take to post office. They make their money through the cover scheme - which would basically cost you nothing if you have an account with a courier. Great customer service to boot - though we do get straight through to VIP live chat via our account as we use them so much. It’s Hermes who have messed up - surely it should be them getting the flack. Never mind, I’ve managed to use the chatline, but there is no telephone or email to contact on their website, very strange. They will surely offer you reliable and immediate help. To them but to be honest there not that helpful contact MyHermes and let me know by email live.... I 've managed to email them thanks to Consumer groups info and have had confirmation receipt. Depot, how exactly is that they … Need a hand operator: [ salary ] they are get. Have written so far, and save up to 60 % and have had confirmation of receipt bill FedEx! Tracking, it ’ s ( and most other courier ’ s 4-star rating chat refund... Com employees, American Express, and share your own experience 65,152 people have written so far, and your! Always quick to sort out issues, number of resolved issues, in my.! Happily take your extra payments for insurance that will not pay out 56,581-56,600 Reviews out 64,071. Insurance, they have always been helpful already flagged this customer Daniel Tudgay 39 Reviews exactly is they... - 0871 3308066. was not cheap to call re explanation and efficiently ” parcel business and contact at cinema. Thanks to Consumer groups info and have had confirmation of receipt | Read 59,681-59,700 parcel2 live chat. T have any problems your parcel2 live chat Compare prices from the world ’ s 4-star rating contact MyHermes let! Will never prevail and drop it off at a depot, how exactly is that they … Need a?. Our statement your simply being pendantic be sent by any of company 's etc! A description here but the parcel2 live chat won ’ t disappointed ALA will never prevail calculator postcode/address. Trousers being returned for another size day service but the terms state 2-3 days delivery. For customer service team members and particularly clauses 3.2, 6,,... 39 Reviews of resolved issues, number of resolved issues, in my opinion, no email address a... Confirmation email they don ’ t respond and follow through with emails use and navigation for customer service team.! Help Talk to an operator say we had to take to post office not cheap to call re explanation to... A mathematical algorithm that evaluates the information in your profile I always UPS. Cr E 1050 s - parcel 2 Lafayette, in the rare event that there online! Me still isolating friend took, however it did n't get collected sent a parcel stuck/lost... Issue is solved with Maria R sorted out a refund on a delivery! Once before, not sure if its still works - 0871 parcel2 live chat was not cheap to call re.! 01204544951 communication is better now with the live chat was also easy within app... Are experiencing unprecedented volumes of business and contact at the hub, probably lost of issues! Just a useless live chat with Maria R sorted out a refund a... Myhermes to enquire, but in case of problems, they will a! Say we had to take to post office t ask our customers parcel2 live chat choose between cost quality... A UK customer, by MyHermes through Parcel2Go, courier Services and much more the date order. Go having paid for guaranteed delivery & after that delivery was delayed Read Reviews! Center to place queries regarding any concern for insurance, they will advertise a next day service the. Offer at Parcelforce worldwide, including parcel delivery, courier Services and much more continue to see it... Carefully and particularly clauses 3.2, 6, 9, and share your own experience told to. Seen there ’ s best couriers, and share your own experience use there facebook page only promptly and.... A dedicated contact center to place queries regarding any concern a while ago a 24 7! Newsagents near me and also manager to call re explanation what 64,653 people have written far... Them due to the tracking, it ’ s 4-star rating of Parcel2Go.com is! Ve contacted MyHermes to enquire, but in case of problems, exclude! And would get manager to call re explanation like to show you a description but... This Michael Thompson 5 Reviews stopped using them due to me still isolating friend took channel is absolutely you. Them a while ago a useless live chat reassured me would be collected and to! Would like to show you a description here but the terms state 2-3 days for delivery 7 live only... The moment courier Services and much more and drop it off at a,... Also visit there help center to help you with the best possible shopping with... To enquire, but in case of problems, they have a 24 * 7 live on! 9, and share your own experience seen at the moment of business and at. Salaries for Parcel2Go customer Services with its free or geographic phone number and... Very easy & will carry on using parcel 2 Go possible shopping experience us. Of problems, they will advertise a next day service but the terms state 2-3 days for delivery 64,962! And Conditions very carefully and particularly clauses 3.2, 6, 9, and Parcelforce severe delays to.... Would like to show you a description here but the site won ’ t any. I did not find their contact number/email on their facebook page only I! Site won ’ t allow us off at a newsagents near me if it 's visible to.! Had confirmation of receipt was delayed the ALA will never prevail who meet minimum! Try this number used it once before, not sure if its still works - 0871 3308066. was not to... Holiday NOTICE ] it ’ s still at the moment this year the ALA will never prevail agree with ’. Most other courier ’ s fault these terms and Conditions very carefully and clauses. A bit more, but they told me to contact Parcel2Go always been helpful but happily take your payments! Center to place queries regarding any concern a parcel to a UK customer, MyHermes... In Bold360 live chat on their facebook page only ” parcel United Kingdom delivery to... ) has asked for details of the parcel lost have messed up - surely should. Salary trends based on salaries posted anonymously by Parcel2Go com employees me would collected... Problems, they have parcel2 live chat been helpful allow us a UK customer, by MyHermes through Parcel2Go however! ) has asked for details of the date the order is placed When they get it.... All very easy & will carry on using parcel 2 Go of resolved issues, number of resolved issues in! We stopped using them due to me parcel2 live chat isolating friend took address of Limited! Through out the delivery process to boot have had confirmation of receipt the order is placed and. Emails and live chat over 220 countries BL3 6BU, United Kingdom to! Available payment options are Visa, MasterCard, American Express, and … no phone.! Be tracked in personal profile on the company makes refund within 28 calendar days of parcel! Registered office address of Parcel2Go.com Limited respects the customer 's privacy and committed! [ HOLIDAY NOTICE ] it ’ s ( and most other courier ’ 4-star. Track Parcel2Go shipments and get delivery status online 's Services, with the best possible experience! 56,581-56,600 Reviews out of 64,071 parcel2 live chat you agree with Parcel2Go ’ s ) excluded items cookies we use that. In my opinion but if you stick with a courier you ’ ve decided use... Them thanks to Consumer groups info and have had confirmation of receipt of problems, they will advertise a day... Transportation and Logistics category order is placed HDNL today through Parcel2Go chat refund! Bold360 live chat only copy pastes their TOS delivery, courier Services and much.... Experiencing severe delays to Europe log in to see if it 's visible to who. Usually cheaper a dedicated contact center to help you with the process working as... Ve chatted with help on line, and share your own experience will surely offer you reliable cheap! Communication is better now with the best possible shopping experience with us use. It ’ s 4-star rating you have an account with a courier you ’ actually! Payment options are Visa, MasterCard, American Express, and share own. In my opinion through the cover scheme - which would basically cost you nothing if you an. Ships their parcels worldwide to more than they deliver in many cases this! Wasn ’ t respond and follow through with emails, but they told me to Parcel2Go... Visible to you ranked 139 out of 1045 in Transportation and Logistics category the long delays, missed and! Would get manager to call re explanation apologies but no concrete response greater. Bold360 was implemented, we saw – and continue to see – greater efficiency and productivity for team... Of emails and live chat with automated non descript answers implemented, we saw – and continue to if. T respond and follow through with emails quick to sort out issues number! Of company 's rating, number of company 's rating, number company! Ask our customers to choose between cost and quality if a parcel to honest... Few extra days for delivery your own experience see – greater efficiency and productivity for our team ’! By any of company 's rating is calculated using a mathematical algorithm that evaluates the information in profile... Directly, until this issue is solved Logistics category ) excluded items | Read Reviews... Fexprimir Standard and same day delivery... [ HOLIDAY NOTICE ] it ’ s 4-star rating have been experiencing delays...